A freestanding stainless gas stove with four blue flames under black cast-iron grates stands between white cabinets in a US home kitchen.

Thermador
Stove Repair

A BSH luxury brand that began in Los Angeles; many owners know its gas stoves by the Star burner.

(844) 415-7620

Mon–Sat, 8am–8pm

  • 2 stove types
  • 6 problems we see
  • 10 error codes

Book a visit

Three short steps, about a minute.

or call (844) 415-7620

Thermador stoves,
specifically.

Thermador builds professional-style gas and dual fuel stoves, the Pro Grand and Pro Harmony lines, plus induction models, in widths up to 60 inches. Its manuals are detailed on safety, from blackouts to how long the oven may run before it shuts itself off.

The Thermador lineup

What is particular
to Thermador.

This page draws on Thermador's range code page and on the use and care guide for its Pro Grand and Pro Harmony stoves (PRD, PRG models from 30 to 48 inches). The model label decides which features and codes apply.

Not every burner lights by hand

In a power failure, Thermador says the standard burners can be lit with a match but the ExtraLow burners must not be. If a knob was turned on with no power, it asks you to turn it off and wait 5 minutes for the gas to clear first.

An oven that switches itself off

Thermador limits how long its oven heats: 24 hours in most modes and 74 hours in Sabbath mode. An oven found off after a long, forgotten bake has done what it was built to do.

TIMERS is the lock key

On the Pro Grand and Pro Harmony stoves read for this page, holding TIMERS for 4 seconds locks every touch key. A panel that suddenly ignores you may just be locked.

Induction guards itself

Thermador's induction models switch off a zone that has run untouched for a long time, and warn with F5 when a hot pan sits by the controls. Both clear with a touch once the cause is gone.

Parts

Pro-style Thermador stoves use burner, igniter and control parts specific to the model and fuel type, so the label is read before anything is ordered. Parts availability was not confirmed on a Thermador source.

Repair or replace

A panel lock, a time-limit shutoff or a burner relit by hand after an outage needs no part. These stoves are built into the kitchen's design, so repairing the failed part is nearly always the first choice.

Book your Thermador visit

Not a
Thermador?

Thermador is one of 32 stove makes on this site. The other 31 each have a page of their own.

All 32 brands
A grandparent and a child stirring a pot together on a white gas stove in a lived-in family kitchen
For the heart of your home.

Questions about
Thermador stoves.

Which burners on my Thermador can I light with a match in a blackout?
Only the standard burners. Thermador says not to light the ExtraLow burners by hand, and to turn a knob off and wait 5 minutes if gas flowed with no spark.
My Thermador oven turned itself off during a long cook. Why?
Thermador limits heating time: 24 hours in most modes and 74 hours in Sabbath mode. The oven switches off when the limit is reached.
How do I lock the touch keys on my Thermador?
On the Pro Grand and Pro Harmony stoves, press and hold TIMERS for 4 seconds. Do the same to unlock.
I smell gas after trying to light my Thermador by hand. What should I do?
Shut the knobs, get everyone out, and phone the gas company once you are outdoors. Do not try to light anything until it is safe.

Back to your everyday

Book your Thermador visit.

Have the stove's model number ready — on Thermador it decides which parts come on the first visit.

(844) 415-7620 Schedule a repair