Book a visit
Book a stove
repair visit.
This form is all it takes to book a stove visit. There is no card to enter, and you owe nothing until a technician has looked at the stove and told you what it needs.
Mon–Sat, 8am–8pm
- Three short steps
- Price before any work
- No payment to book
Book a visit
Three short steps, about a minute.
or call (844) 415-7620
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What the form asks,
and why.
What you type here reaches the technician before the visit, which makes it more likely the right igniter, coil burner or knob is already in the van. Sending it does not tie you to anything; the stove is priced only once it has been diagnosed.
Have the model number to hand if you can find it: what the display is telling you covers the usual places.
Rather talk? (844) 415-7620Step oneWhich stove, and what it is doing
Gas, electric, induction or a heritage stove like an AGA, the make, and whether the trouble is on the stovetop or in the oven part. That tells us who comes out and which parts go in the van.
Step twoThe date and the arrival window
Choose a day and a window that let you get on with your week instead of staying home from morning to night.
Step threeGetting in to the stove
The address and a number to call on the day. Say whether the stove runs on natural gas, propane or electricity, whether you rent or own, and add any gate code, parking tip or pet to know about.
After you book,
the visit.
The three steps above are the booking. These four are what happens once a technician is in your kitchen.
What repairs costThe stove, tried the way you use it
The technician turns every knob, lights or heats each burner, runs the oven up to a set temperature and reads any code on the display, all before calling out the part that failed.
A number before the work
You hear what the stove needs and what it will cost before a single part is fitted. If putting money into this stove makes less sense than a new one, you hear that too.
Common stove parts already on board
Igniters, spark switches, coil burners, sockets, bake elements and knobs travel in the van. A glass top, a control board or a part only one model uses is ordered by number, so sharing that number at booking can save a second trip.
Put back, then cooked on
With the new part in, each burner is lit or heated again and the oven is brought up to temperature while the technician watches the flame, the glow and the knobs, so the repair is proved in front of you.
Before the
technician arrives.
Three things that make the first visit the only one.
What a code meansGive the knobs a rest
Turning a dead burner on and off, or relighting one that keeps clicking, wears out the spark parts and can wipe a stored code. If there is a gas smell, smoke, sparks or a burner that will not shut off, leave the stove off entirely until the visit.
Copy any code
If the display shows letters or numbers, write them down in the order they appear. Another make can use the very same code for something else.
Clear the stovetop and the drawer
Once everything has cooled, take the pots and pans off, empty the oven, and pull out whatever is in the storage drawer so the back of the stove can be reached. Jot down when the trouble started and what happened before it: a spill, a storm, a move, a new stove cleaner.
Where we
come out.
Nine metros. If your street is not listed, give the address in the form and we will say straight away.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about booking.
Do I pay anything to book a stove visit?
Where is the model number on my stove?
Can I just call instead of filling in the form?
What if my stove is too old or too worn to fix?
Not ready to book?
Start from what it is doing.
Every symptom we see, what each one usually means, and the causes in the order they are worth checking.