A smooth black glass stovetop on a freestanding electric stove, the large front burner glowing orange through the glass while a hand hovers over the knob beneath it.

Samsung induction stove shows an underlined u

The underlined u is Samsung's pan detection signal on induction models.

(844) 415-7620

Mon–Sat, 8am–8pm

  • Stovetop elements
  • Glass stovetop repair
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 415-7620

Before you book,
in this order.

Each step comes from Samsung's own guidance for Underlined u on its stoves. Follow it to the end: the last card says whether this is a visit.

01

Slide the pan so it sits in the middle of the printed circle.

02

Check the pan with a magnet: if the magnet does not cling to the base, it will not work on induction.

03

Pick a pan whose base suits the size of the zone and try again.

04

Book a visit if a pan that works on the other zones still shows the underlined u.

Still there?

It usually turns into glass stovetop repair. Book with the code and the model number.

What not to do

The underlined u is not a broken zone in most cases. It is the stove telling you about the pan.

What you may
notice with it.

The stove problems Underlined u tends to arrive with. Answer these at the stove before anyone is booked.

All problems

Where Underlined u usually leads

Glass stovetop repair.

Glass stovetop, element or induction coil · moderate to highest.

In Samsung's own words

It indicates a Pan Detection Error and only appears on induction cooktops.
Samsung support: range or wall oven error codes Samsung support: range or wall oven error codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Samsung induction models only, per Samsung's range and wall oven code page.

Samsung Underlined u stove repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A grandparent and a child stirring a pot together on a white gas stove in a lived-in family kitchen
For the heart of your home.

Questions
about Underlined u.

Can I clear Underlined u myself?
Slide the pan so it sits in the middle of the printed circle. If it comes back, it needs a visit.
Why does my Samsung induction stove show an underlined u with my new pan?
Many stainless and aluminum pans are not magnetic enough for induction. Test the base with a magnet; if it does not hold, the zone cannot heat it.
One zone on my Samsung shows the underlined u with every pan. What now?
If the same pan heats on the other zones, the problem is that zone's coil or its board. Book a visit.
Why did my Samsung induction zone turn off by itself after a minute?
Samsung turns the zone off after 1 minute if the pan problem is not fixed. Move or change the pan and set the zone again.

Back to your everyday

Still showing Underlined u?

Book with the code written exactly as the stove shows it, the full model number, and whether you notice any smell of gas or hot wiring — when there is a code, that is where the diagnosis starts.

(844) 415-7620 Schedule a repair