A freestanding stove pulled out from the wall with its back panel taken off, the green control board and its bundle of wires exposed behind the display.

Samsung stove shows bAd LinE after it was moved or installed

Samsung shows bAd LinE when the power connection was plugged in or wired improperly, most often right after a new install or a move.

(844) 415-7620

Mon–Sat, 8am–8pm

  • Control board and power
  • Control board and display repair
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 415-7620

Before you book,
in this order.

Each step comes from Samsung's own guidance for bAd LinE on its stoves. Follow it to the end: the last card says whether this is a visit.

01

Switch the stove's breaker off before anyone touches the cord or terminal block.

02

Leave the rewiring to the installer or an electrician, following Samsung's installation manual.

03

Book a visit if the wiring checks out and bAd LinE still shows.

Still there?

It usually turns into control board and display repair. Book with the code and the model number.

What not to do

bAd LinE is not a control board problem in the first place. It points at the supply connection, so the wiring gets checked before any part is ordered.

What you may
notice with it.

The stove problems bAd LinE tends to arrive with. Answer these at the stove before anyone is booked.

All problems

Where bAd LinE usually leads

Control board and display repair.

Control board, keypad or display · moderate.

In Samsung's own words

The power connection is not plugged in properly.
Samsung support: range or wall oven error codes Samsung NE63A6711 electric range user manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Listed on Samsung's range and wall oven code page and in the NE63A6711 electric manual.

Samsung bAd LinE stove repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A grandparent and a child stirring a pot together on a white gas stove in a lived-in family kitchen
For the heart of your home.

Questions
about bAd LinE.

Can I clear bAd LinE myself?
Switch the stove's breaker off before anyone touches the cord or terminal block. If it comes back, it needs a visit.
My new Samsung stove says bAd LinE on day one. Who should fix it?
The installer who connected the cord is the first call, since the message means the connection is wrong. The breaker stays off until someone has redone the connection.
Can bAd LinE show up on a Samsung stove that worked for years?
It is rare but possible if the cord was disturbed when the stove was pulled out or a wire loosened at the terminal block. Turn the breaker off and get the cord connection looked at.
Is it safe to use my Samsung stove while it shows bAd LinE?
No. A cord wired the wrong way is a shock and heat risk. Leave the breaker off until the connection is fixed.

Back to your everyday

Still showing bAd LinE?

Book with the code written exactly as the stove shows it, the full model number, and whether you notice any smell of gas or hot wiring — when there is a code, that is where the diagnosis starts.

(844) 415-7620 Schedule a repair