Samsung stove shows C-d1 and the door lock will not work
C-d1 means the motorized door lock is misaligned.
Mon–Sat, 8am–8pm
- Door lock
- Stove door and hinge repair
- Source: Samsung
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What C-d1
actually means.
C-d1 means the motorized door lock is misaligned. It usually shows at the start or end of self-clean, when the lock is supposed to move, and the oven may refuse to start the cycle.
Samsung stove display
What to do when C-d1 shows on the stoveKind of codeDoor lock
The latch that holds the oven door shut during self-clean did not move where the stove told it to, or its switch reported the wrong position. It turns up most often during or right after a self-clean cycle, or once the door has been lifted off for cleaning. The latch, its switches, the hinges and how squarely the door closes are checked before the lock motor is changed.
Usually leads toStove door and hinge repair
Oven doors on a stove that will not close, drop open, sit crooked or leak heat, fixed at the hinges, the door seal, the glass or the door lock.
Shows up asStove Door Won't Close
The oven door on the stove hangs open a crack, closes crooked, springs back open, or will not stay shut and lets heat pour out while you bake.
MakeSamsung
The Korean electronics maker, whose stoves come in gas, electric and induction models, many app-connected.
SourceSamsung NE63A6711 electric range user manual
For C-d1, the source is this: Printed in the information code tables of the NX60A6711SS gas and NE63A6711 electric Samsung manuals; the gas table shows its codes as pictures.
Before you book,
in this order.
Each step comes from Samsung's own guidance for C-d1 on its stoves. Follow it to the end: the last card says whether this is a visit.
Press OFF/CLEAR and wait for the oven to cool fully if it has been cleaning.
Check that the door closes flat with nothing caught at the latch.
Switch the breaker off for at least 30 seconds and back on.
Book a visit if C-d1 stays; do not force a locked door open.
Still there?
It usually turns into stove door and hinge repair. Book with the code and the model number.
What not to do
C-d1 does not mean the door hinge is broken. It concerns the lock that holds the door shut during self-clean.
What you may
notice with it.
The stove problems C-d1 tends to arrive with. Answer these at the stove before anyone is booked.
All problems
Stove Door Won't Close
6 causes, cheapest first
Where C-d1 usually leads
Stove door and hinge repair.
Samsung
stoves.
The Korean electronics maker, whose stoves come in gas, electric and induction models, many app-connected.
Samsung stove repairMore Samsung codes
All 15 Samsung codesDoor lock on other makes
Gas stove
A stove with gas burners on top, whether its oven below runs on gas too or on electricity, fed by one gas line behind it and plugged into a wall outlet for the spark.
Electric stove
A stove that runs entirely on electricity through a heavy cord and a large outlet behind it, with coil burners that lift out or a smooth glass stovetop with elements under it.
Induction stove
A stove with a flat glass top that heats the pan itself through a magnetic field, run by touch keys and power boards, with an electric oven underneath.
In Samsung's own words
The door lock is misaligned.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. For C-d1, the source is this: Printed in the information code tables of the NX60A6711SS gas and NE63A6711 electric Samsung manuals; the gas table shows its codes as pictures.
Samsung C-d1 stove repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about C-d1.
Can I clear C-d1 myself?
My Samsung oven door stayed locked with C-d1 after cleaning. What should I do?
Can I still bake with C-d1 on my Samsung stove?
Why does my Samsung show C-d1 right when I start self-clean?
Back to your everyday
Still showing C-d1?
Book with the code written exactly as the stove shows it, the full model number, and whether you notice any smell of gas or hot wiring — when there is a code, that is where the diagnosis starts.