The open oven of a freestanding stove, the racks pulled out and the bake element along the floor of the oven dark and cold under the oven light.

Samsung stove shows C-24 while the oven is on

Samsung's support page says the sensor noticed the oven warming at an unusual rate, and it names the vent at the back of the stovetop as the usual cause.

(844) 415-7620

Mon–Sat, 8am–8pm

  • Oven heating
  • Stove oven heating repair
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 415-7620

Before you book,
in this order.

Each step comes from Samsung's own guidance for C-24 on its stoves. Follow it to the end: the last card says whether this is a visit.

01

Move any pan, lid or tray that sits over the vent at the back of the stovetop.

02

While you are still cooking, open and close the oven door a few times for about 3 seconds each to let hot air out.

03

Another option is to shut the oven off and prop the door open for about a minute.

04

If C-24 keeps coming back with the vent clear, book a visit.

Still there?

It usually turns into stove oven heating repair. Book with the code and the model number.

What not to do

C-24 is not a sensor or board problem on its own. It points at trapped heat first, so clear the vent before you assume anything is broken.

What you may
notice with it.

The stove problems C-24 tends to arrive with. Answer these at the stove before anyone is booked.

All problems

Where C-24 usually leads

Stove oven heating repair.

Oven element, igniter, gas valve or sensor · low to moderate.

In Samsung's own words

This is generally caused by the vent (which is located on the back of the cooktop) being blocked or partially blocked.
Samsung support: range or wall oven error codes Samsung support: range or wall oven error codes Samsung NX60A6711SS gas range user manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Listed on Samsung's range and wall oven code page and in the NX60A6711SS gas manual table.

Samsung C-24 stove repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A grandparent and a child stirring a pot together on a white gas stove in a lived-in family kitchen
For the heart of your home.

Questions
about C-24.

Can I clear C-24 myself?
Move any pan, lid or tray that sits over the vent at the back of the stovetop. If it comes back, it needs a visit.
Where is the vent that causes C-24 on a Samsung stove?
It sits at the back of the stovetop, usually under or behind the rear burners. A large stockpot or a sheet pan resting there during baking is enough to trigger the code.
Can I keep cooking after C-24 shows on my Samsung?
Samsung lets you clear it by opening and closing the door a few times for a few seconds each. Keep the vent uncovered for the rest of the bake.
Why does my Samsung show C-24 every time I use the back burners with the oven on?
Pots on the rear burners can sit over the oven vent and hold heat in. Move the tallest pot to a front burner while the oven is running and see whether the code stops.

Back to your everyday

Still showing C-24?

Book with the code written exactly as the stove shows it, the full model number, and whether you notice any smell of gas or hot wiring — when there is a code, that is where the diagnosis starts.

(844) 415-7620 Schedule a repair