A smooth black glass stovetop on a freestanding electric stove, the large front burner glowing orange through the glass while a hand hovers over the knob beneath it.

AGA Elise or Mercury induction stove
showing Er

When Er appears followed by a number, the Elise or Mercury induction top is reporting a problem inside the appliance.

(844) 415-7620

Mon–Sat, 8am–8pm

  • Stovetop elements
  • Glass stovetop repair
  • Source: AGA

Book a visit

Three short steps, about a minute.

or call (844) 415-7620

Before you book,
in this order.

Each step comes from AGA's own guidance for Er on its stoves. Follow it to the end: the last card says whether this is a visit.

01

Note the complete code, the number after Er as well.

02

Switch the zone off and resist restarting it over and over.

03

Book a visit and pass on the number; it helps the technician choose which board or coil to test first.

Still there?

It usually turns into glass stovetop repair. Book with the code and the model number.

What not to do

Er is not the same as H or L, which describe normal states of the top. A code that begins with Er always needs service according to AGA.

What you may
notice with it.

The stove problems Er tends to arrive with. Answer these at the stove before anyone is booked.

All problems

Where Er usually leads

Glass stovetop repair.

Glass stovetop, element or induction coil · moderate to highest.

In AGA's own words

Error code Er followed by a number is displayed
AGA Elise 36 Induction owner's guide AGA Elise 36 Induction owner's guide

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Elise and Mercury induction models; the US owner's guides do not list what the numbers after Er stand for.

AGA Er stove repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A grandparent and a child stirring a pot together on a white gas stove in a lived-in family kitchen
For the heart of your home.

Questions
about Er.

Can I clear Er myself?
Note the complete code, the number after Er as well. If it comes back, it needs a visit.
What does Er 03 mean on my AGA induction top?
AGA does not publish meanings for the numbers after Er. It classes every Er code as an internal problem the owner cannot fix, so note the full code and book a visit.
Can I clear an Er code on my AGA Elise by turning it off at the breaker?
The guide gives no reset for Er. A power cycle may make it disappear briefly, but the underlying problem remains, so book a visit.
Does an Er code on my AGA Mercury stop the oven too?
The code comes from the induction top. Whether the oven still works depends on the problem, so try it carefully and mention what still runs when you book.

Back to your everyday

Still showing Er?

Book with the code written exactly as the stove shows it, the full model number, and whether you notice any smell of gas or hot wiring — when there is a code, that is where the diagnosis starts.

(844) 415-7620 Schedule a repair