

Bertazzoni oven lit up but staying cold
The setup menu on Bertazzoni's dual-fuel and induction stoves includes a showroom function meant only for retailers.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: Bertazzoni
Book a visit
Three short steps, about a minute.
or call (844) 415-7620
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What Showroom
actually means.
The setup menu on Bertazzoni's dual-fuel and induction stoves includes a showroom function meant only for retailers. When the oven will not heat, Bertazzoni's first check is that showroom has been switched off.
Bertazzoni stove display · also shown as showroom function
What to do when Showroom shows on the stoveKind of codeMode, not a failure
Something the stove was switched into, often by accident, rather than something that broke: a control lock pressed while wiping the panel, a Sabbath setting, a showroom demo mode that lights the display and heats nothing, a reminder that a spot on the stovetop is still hot. No part is worn out, and the stove's own keys put it right.
Usually leads toNo repair
Press MODE, use the arrow buttons to reach SET-UP and press MODE once more.
Shows up asStove Error Code
The stove shows letters and numbers, a flashing symbol or a short message, beeps, and the oven or a burner stops or will not start.
MakeBertazzoni
A family-run stove maker from northern Italy whose freestanding models are often chosen for their colors.
SourceBertazzoni Heritage dual-fuel stove manual (us.bertazzoni.com)
Bertazzoni dual-fuel and induction stoves with the digital oven gauge (Heritage series manuals).
Before you book,
in this order.
Each step comes from Bertazzoni's own guidance for Showroom on its stoves. Follow it to the end: the last card says whether this is a visit.
Press MODE, use the arrow buttons to reach SET-UP and press MODE once more.
Scroll to showroom and switch it off.
Oven still cold after showroom is switched off? Book a visit.
Cleared?
The stove is working again and no part was needed. If the same letters come back while a burner or the oven is on, or the stove switches itself off again in the middle of dinner, book it as a new problem.
What not to do
A cold oven with a working display is not always a failed element or igniter. On a stove fresh from a store floor, the showroom setting is the first thing to rule out.
What you may
notice with it.
The stove problems Showroom tends to arrive with. Answer these at the stove before anyone is booked.
All problems
Stove Error Code
8 causes, cheapest first
No repair indicated
Nothing to repair.
Something the stove was switched into, often by accident, rather than something that broke: a control lock pressed while wiping the panel, a Sabbath setting, a showroom demo mode that lights the display and heats nothing, a reminder that a spot on the stovetop is still hot. No part is worn out, and the stove's own keys put it right.
Bertazzoni
stoves.
A family-run stove maker from northern Italy whose freestanding models are often chosen for their colors.
Bertazzoni stove repair
Gas stove
A stove with gas burners on top, whether its oven below runs on gas too or on electricity, fed by one gas line behind it and plugged into a wall outlet for the spark.
Induction stove
A stove with a flat glass top that heats the pan itself through a magnetic field, run by touch keys and power boards, with an electric oven underneath.
Heritage stove
Classic stoves built the old way, from AGA cast-iron heat storage stoves to French and Italian enamel stoves with brass trim, kept for decades and repaired rather than replaced.
In Bertazzoni's own words
Showroom: function reserved for retailer use only.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Bertazzoni dual-fuel and induction stoves with the digital oven gauge (Heritage series manuals).
Bertazzoni Showroom stove repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about Showroom.
Can I clear Showroom myself?
My new Bertazzoni oven will not heat but the display works. Could it be showroom mode?
Where is the showroom setting on my Bertazzoni?
Showroom is off and my Bertazzoni oven is still cold. What now?
Back to your everyday
Still showing Showroom?
Book with the code written exactly as the stove shows it, the full model number, and whether you notice any smell of gas or hot wiring — when there is a code, that is where the diagnosis starts.