The control panel above the oven door of a stainless stove, a small padlock symbol lit on the display and every burner on the stovetop off and cold.

Bertazzoni oven lit up but staying cold

The setup menu on Bertazzoni's dual-fuel and induction stoves includes a showroom function meant only for retailers.

(844) 415-7620

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Bertazzoni

Book a visit

Three short steps, about a minute.

or call (844) 415-7620

Before you book,
in this order.

Each step comes from Bertazzoni's own guidance for Showroom on its stoves. Follow it to the end: the last card says whether this is a visit.

01

Press MODE, use the arrow buttons to reach SET-UP and press MODE once more.

02

Scroll to showroom and switch it off.

03

Oven still cold after showroom is switched off? Book a visit.

Cleared?

The stove is working again and no part was needed. If the same letters come back while a burner or the oven is on, or the stove switches itself off again in the middle of dinner, book it as a new problem.

What not to do

A cold oven with a working display is not always a failed element or igniter. On a stove fresh from a store floor, the showroom setting is the first thing to rule out.

What you may
notice with it.

The stove problems Showroom tends to arrive with. Answer these at the stove before anyone is booked.

All problems

No repair indicated

Nothing to repair.

Something the stove was switched into, often by accident, rather than something that broke: a control lock pressed while wiping the panel, a Sabbath setting, a showroom demo mode that lights the display and heats nothing, a reminder that a spot on the stovetop is still hot. No part is worn out, and the stove's own keys put it right.

In Bertazzoni's own words

Showroom: function reserved for retailer use only.
Bertazzoni Heritage dual-fuel stove manual (us.bertazzoni.com) Bertazzoni Heritage dual-fuel stove manual (us.bertazzoni.com) Bertazzoni Heritage dual-fuel stove manual (us.bertazzoni.com)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Bertazzoni dual-fuel and induction stoves with the digital oven gauge (Heritage series manuals).

Bertazzoni Showroom stove repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A grandparent and a child stirring a pot together on a white gas stove in a lived-in family kitchen
For the heart of your home.

Questions
about Showroom.

Can I clear Showroom myself?
Press MODE, use the arrow buttons to reach SET-UP and press MODE once more.
My new Bertazzoni oven will not heat but the display works. Could it be showroom mode?
It could, especially if the stove was a floor model. Turn showroom off in the SET-UP menu and try again.
Where is the showroom setting on my Bertazzoni?
Press MODE, pick SET-UP with the arrow buttons, press MODE, and scroll through language, clock and volume to showroom.
Showroom is off and my Bertazzoni oven is still cold. What now?
Then the setting is not the cause, and an element, igniter or control needs testing. Book a visit.

Back to your everyday

Still showing Showroom?

Book with the code written exactly as the stove shows it, the full model number, and whether you notice any smell of gas or hot wiring — when there is a code, that is where the diagnosis starts.

(844) 415-7620 Schedule a repair