The control panel above the oven door of a stainless stove, a small padlock symbol lit on the display and every burner on the stovetop off and cold.

Café stove
showing Probe

Café shows Probe after you plug the food probe into the oven socket, as a reminder to enter the temperature you want the food to reach.

(844) 415-7620

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Café

Book a visit

Three short steps, about a minute.

or call (844) 415-7620

Before you book,
in this order.

Each step comes from Café's own guidance for Probe on its stoves. Follow it to the end: the last card says whether this is a visit.

01

Enter the target food temperature.

02

If you did not mean to use the probe, unplug it from the socket.

03

If Probe shows with nothing plugged in, book a visit to check the socket.

Cleared?

The stove is working again and no part was needed. If the same letters come back while a burner or the oven is on, or the stove switches itself off again in the middle of dinner, book it as a new problem.

What not to do

Probe is not a sensor failure. It clears once you enter a temperature or unplug the probe.

What you may
notice with it.

The stove problems Probe tends to arrive with. Answer these at the stove before anyone is booked.

All problems

No repair indicated

Nothing to repair.

Something the stove was switched into, often by accident, rather than something that broke: a control lock pressed while wiping the panel, a Sabbath setting, a showroom demo mode that lights the display and heats nothing, a reminder that a spot on the stovetop is still hot. No part is worn out, and the stove's own keys put it right.

In Café's own words

This is reminding you to enter a probe temperature after plugging in the probe.
Café owner's manual 49-2001030, induction slide-in CHS900P Café owner's manual 49-2001030, induction slide-in CHS900P

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Café induction slide-in models (manual 49-2001030).

Café Probe stove repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A grandparent and a child stirring a pot together on a white gas stove in a lived-in family kitchen
For the heart of your home.

Questions
about Probe.

Can I clear Probe myself?
Enter the target food temperature.
Why does my Café keep saying Probe when I just want to bake?
The probe is probably still plugged into the oven socket. Unplug it and set Bake as usual.
Does my Café wireless probe need charging?
Café's manual says the probe should be charged before cooking and not left plugged in while cooking.
Why does the probe reading jump around on my Café?
Café's manual links unstable probe readings to the charger being plugged in during cooking.

Back to your everyday

Still showing Probe?

Book with the code written exactly as the stove shows it, the full model number, and whether you notice any smell of gas or hot wiring — when there is a code, that is where the diagnosis starts.

(844) 415-7620 Schedule a repair