A freestanding stove pulled out from the wall with its back panel taken off, the green control board and its bundle of wires exposed behind the display.

AGA Elise or Mercury induction stove
showing U400

U400 tells you the induction stove was wired to the supply incorrectly.

(844) 415-7620

Mon–Sat, 8am–8pm

  • Control board and power
  • Control board and display repair
  • Source: AGA

Book a visit

Three short steps, about a minute.

or call (844) 415-7620

Before you book,
in this order.

Each step comes from AGA's own guidance for U400 on its stoves. Follow it to the end: the last card says whether this is a visit.

01

Turn the breaker for the stove off and keep it off.

02

Do not keep resetting it to see whether the code clears.

03

Book a visit so the electrical connection can be checked and corrected.

Still there?

It usually turns into control board and display repair. Book with the code and the model number.

What not to do

U400 is not a worn-out part inside the stove. It concerns how the stove was connected to the house supply, so the fix starts at the connection, not at a board.

What you may
notice with it.

The stove problems U400 tends to arrive with. Answer these at the stove before anyone is booked.

All problems

Where U400 usually leads

Control board and display repair.

Control board, keypad or display · moderate.

In AGA's own words

The range has been incorrectly connected.
AGA Elise 36 Induction owner's guide AGA Elise 36 Induction owner's guide

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Elise and Mercury induction models; usually seen at first power-up after installation or electrical work.

AGA U400 stove repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A grandparent and a child stirring a pot together on a white gas stove in a lived-in family kitchen
For the heart of your home.

Questions
about U400.

Can I clear U400 myself?
Turn the breaker for the stove off and keep it off. If it comes back, it needs a visit.
My new AGA Elise showed U400 the first time it was turned on. Is it defective?
U400 means the stove was connected incorrectly, which points at the installation rather than the stove. Cut the breaker and book a visit so the hookup can be put right.
Why does my AGA induction top switch off a second after I turn it on?
If U400 is showing, that is exactly what AGA describes: the control shuts off after about a second because of a wrong connection. Keep the breaker off until the hookup has been checked.
Can U400 appear on my AGA after an electrician worked in the house?
It can, if the stove's supply was disturbed or reconnected differently. Mention the electrical work when you book the visit.

Back to your everyday

Still showing U400?

Book with the code written exactly as the stove shows it, the full model number, and whether you notice any smell of gas or hot wiring — when there is a code, that is where the diagnosis starts.

(844) 415-7620 Schedule a repair