A freestanding stove pulled out from the wall with its back panel taken off, the green control board and its bundle of wires exposed behind the display.

Hestan induction stove
showing U 400

U 400 on a Hestan induction stove means the power supply at the inlet is too high, often from an incorrect connection.

(844) 415-7620

Mon–Sat, 8am–8pm

  • Control board and power
  • Control board and display repair
  • Source: Hestan

Book a visit

Three short steps, about a minute.

or call (844) 415-7620

Before you book,
in this order.

Each step comes from Hestan's own guidance for U 400 on its stoves. Follow it to the end: the last card says whether this is a visit.

01

Switch off the breaker that feeds the stove.

02

Have an electrician confirm the connection matches the installation instructions.

03

Restore power only once the supply is corrected, and book a visit if U 400 returns.

Still there?

It usually turns into control board and display repair. Book with the code and the model number.

What not to do

U 400 is not a coil or board failure. It reports the power the stove is receiving.

What you may
notice with it.

The stove problems U 400 tends to arrive with. Answer these at the stove before anyone is booked.

All problems

Where U 400 usually leads

Control board and display repair.

Control board, keypad or display · moderate.

In Hestan's own words

Power supply on inlet too high
Hestan KRI induction use and care manual, Troubleshooting Hestan KRI induction use and care manual, Troubleshooting Hestan KRI induction use and care manual, Troubleshooting

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Hestan KRI induction stoves; the stovetop shows codes as Er or E plus a number.

Hestan U 400 stove repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A grandparent and a child stirring a pot together on a white gas stove in a lived-in family kitchen
For the heart of your home.

Questions
about U 400.

Can I clear U 400 myself?
Switch off the breaker that feeds the stove. If it comes back, it needs a visit.
My new Hestan induction stove beeps nonstop and shows U 400. Why?
On a new install, the connection at the terminal block may not match what the stove expects. Have the installer or an electrician check it.
Can U 400 on a Hestan stove damage it?
The stove refuses to heat to protect itself. Leave it off until the supply is right.
Is U 400 on a Hestan stove the same as E6?
No. U 400 is voltage that is too high at the inlet; E6 is a problem on the power board or its supply.

Back to your everyday

Still showing U 400?

Book with the code written exactly as the stove shows it, the full model number, and whether you notice any smell of gas or hot wiring — when there is a code, that is where the diagnosis starts.

(844) 415-7620 Schedule a repair