A freestanding stove pulled out from the wall with its back panel taken off, the green control board and its bundle of wires exposed behind the display.

ER06 on the Smart Burner knob of a Hestan stove

ER06 on a Hestan Smart Burner covers problems not described anywhere else in the table.

(844) 415-7620

Mon–Sat, 8am–8pm

  • Control board and power
  • Control board and display repair
  • Source: Hestan

Book a visit

Three short steps, about a minute.

or call (844) 415-7620

Before you book,
in this order.

Each step comes from Hestan's own guidance for ER06 on its stoves. Follow it to the end: the last card says whether this is a visit.

01

Turn the Smart Burner knob off.

02

Try one reset at the breaker.

03

If ER06 returns, book a visit.

Still there?

It usually turns into control board and display repair. Book with the code and the model number.

What not to do

ER06 is not a low battery or connection message; those have codes of their own. It is Hestan's general code for everything else.

What you may
notice with it.

The stove problems ER06 tends to arrive with. Answer these at the stove before anyone is booked.

All problems

Where ER06 usually leads

Control board and display repair.

Control board, keypad or display · moderate.

In Hestan's own words

ER06 - Contact service.
Hestan KRD/KRDS dual-fuel use and care manual, Troubleshooting Hestan KRD/KRDS dual-fuel use and care manual, Troubleshooting

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Hestan KRDS dual-fuel smart stoves with the Smart Burner and Hestan Cue cookware; the codes show on the Smart Burner knob display.

Hestan ER06 stove repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A grandparent and a child stirring a pot together on a white gas stove in a lived-in family kitchen
For the heart of your home.

Questions
about ER06.

Can I clear ER06 myself?
Turn the Smart Burner knob off. If it comes back, it needs a visit.
Can I use the other burners on my Hestan stove with ER06?
ER06 comes from the Smart Burner. The ordinary burners have their own controls and usually still light.
What should I tell the technician about ER06 on my Hestan stove?
Note which mode you were in and whether a Cue pan was connected. That helps narrow a code that covers many causes.
Does ER06 on a Hestan stove need a new Smart Burner?
Not necessarily. The technician tests the knob, controls and burner parts before replacing any of them.

Back to your everyday

Still showing ER06?

Book with the code written exactly as the stove shows it, the full model number, and whether you notice any smell of gas or hot wiring — when there is a code, that is where the diagnosis starts.

(844) 415-7620 Schedule a repair