A hand pulling a knob straight off the front of a freestanding stove, the metal shaft of the burner switch showing behind it and the other knobs in a row.

Hestan induction stove
showing Er 03

Er 03 on a Hestan induction stove means the touch controls read a key held down without stopping, usually from water or a utensil on the glass over the controls.

(844) 415-7620

Mon–Sat, 8am–8pm

  • Knobs, keys and display
  • Knob and switch replacement
  • Source: Hestan

Book a visit

Three short steps, about a minute.

or call (844) 415-7620

Before you book,
in this order.

Each step comes from Hestan's own guidance for Er 03 on its stoves. Follow it to the end: the last card says whether this is a visit.

01

Take pans and utensils off the control area.

02

Wipe the glass over the controls clean and dry.

03

If Er 03 returns with the area clear, book a visit.

Still there?

It usually turns into knob and switch replacement. Book with the code and the model number.

What not to do

Er 03 is not a coil or heat problem. It concerns only the touch control strip.

What you may
notice with it.

The stove problems Er 03 tends to arrive with. Answer these at the stove before anyone is booked.

All problems

Where Er 03 usually leads

Knob and switch replacement.

Knob, stem or burner switch · low.

In Hestan's own words

Continuous sensor activation;
Hestan KRI induction use and care manual, Troubleshooting Hestan KRI induction use and care manual, Troubleshooting Hestan KRI induction use and care manual, Troubleshooting

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Hestan KRI induction stoves; the stovetop shows codes as Er or E plus a number.

Hestan Er 03 stove repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A grandparent and a child stirring a pot together on a white gas stove in a lived-in family kitchen
For the heart of your home.

Questions
about Er 03.

Can I clear Er 03 myself?
Take pans and utensils off the control area. If it comes back, it needs a visit.
Why does my Hestan induction stove beep and show Er 03 when I wipe it?
A wet cloth over the controls reads as a key held down. Dry the area and the tone stops.
Can a pan handle over the controls cause Er 03 on my Hestan stove?
Yes. Anything resting on the control glass counts. Keep handles and utensils clear of the strip.
Is Er 03 on a Hestan stove different from ER03 on the Smart Burner?
Yes. Er 03 on the induction stove is about the touch controls, while ER03 on the Smart Burner is a low Cue pan battery.

Back to your everyday

Still showing Er 03?

Book with the code written exactly as the stove shows it, the full model number, and whether you notice any smell of gas or hot wiring — when there is a code, that is where the diagnosis starts.

(844) 415-7620 Schedule a repair