Smeg Portofino dual-fuel stove
showing ERR
On the Portofino 30-inch dual-fuel stove, the display can put up ERR with a number after it.
Mon–Sat, 8am–8pm
- Control board and power
- Control board and display repair
- Source: Smeg
Book a visit
Three short steps, about a minute.
or call (844) 415-7620
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What ERR
actually means.
On the Portofino 30-inch dual-fuel stove, the display can put up ERR with a number after it. Smeg does not explain the numbers; what it asks of you is a note of the message, the cooking function and the set temperature before you arrange service.
Smeg stove display · also shown as ERRx, ERR followed by a number
What to do when ERR shows on the stoveKind of codeControl board and power
The main board failed its own start-up check, lost contact with the display, or saw the supply voltage sag too low, often after a storm, a power outage or a spill that ran down behind the panel. The breaker, the cord and the outlet are ruled out before a board is replaced. A stove that sparks, smells of hot wiring or keeps heating while this code shows is switched off at the breaker first.
Usually leads toControl board and display repair
Stoves with a blank or flashing display, touch keys that do not answer, codes that keep returning or a stove that will not turn on, traced to the board, the keypad or the power to them.
Shows up asStove Error Code
The stove shows letters and numbers, a flashing symbol or a short message, beeps, and the oven or a burner stops or will not start.
MakeSmeg
An Italian appliance maker whose stoves are known as much for their design as for how they cook.
SourceSmeg CPF30UGMX user manual (linked from smeg.com/us)
Smeg Portofino 30-inch dual-fuel stove CPF30UGMX (user manual 914777995). Smeg does not tie the numbers to parts, so the family shown here is our best placement.
Before you book,
in this order.
Each step comes from Smeg's own guidance for ERR on its stoves. Follow it to the end: the last card says whether this is a visit.
Write down the full ERR message exactly as shown.
Jot down which cooking function you were using and what temperature you had set.
Book a visit and have those three notes ready; they tell the technician where to look first.
Still there?
It usually turns into control board and display repair. Book with the code and the model number.
What not to do
ERR is not the flashing pre-heating light, which only shows the oven holding its heat. It is also not a message you can clear by adjusting the knobs, because Smeg sends every ERR to service.
What you may
notice with it.
The stove problems ERR tends to arrive with. Answer these at the stove before anyone is booked.
All problems
Stove Error Code
8 causes, cheapest first
Where ERR usually leads
Control board and display repair.
Smeg
stoves.
An Italian appliance maker whose stoves are known as much for their design as for how they cook.
Smeg stove repair
Gas stove
A stove with gas burners on top, whether its oven below runs on gas too or on electricity, fed by one gas line behind it and plugged into a wall outlet for the spark.
Induction stove
A stove with a flat glass top that heats the pan itself through a magnetic field, run by touch keys and power boards, with an electric oven underneath.
In Smeg's own words
If other ERRx error messages are indicated: Note down the error message, function and set temperature
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Smeg Portofino 30-inch dual-fuel stove CPF30UGMX (user manual 914777995). Smeg does not tie the numbers to parts, so the family shown here is our best placement.
Smeg ERR stove repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about ERR.
Can I clear ERR myself?
Where can I look up what ERR 5 means on my Smeg Portofino?
What should I tell the technician about an ERR on my Smeg?
Can I keep using my Smeg burners while ERR shows on the oven display?
Back to your everyday
Still showing ERR?
Book with the code written exactly as the stove shows it, the full model number, and whether you notice any smell of gas or hot wiring — when there is a code, that is where the diagnosis starts.