---
title: "Smeg Portofino dual-fuel stove showing ERR and a number"
description: "What ERR means on Smeg Portofino dual-fuel stoves, what to check before booking, and when it is not a failure at all."
url: "https://stoverepair.center/error-codes/smeg-err/"
---

# Smeg Portofino dual-fuel stove showing ERR

On the Portofino 30-inch dual-fuel stove, the display can put up ERR with a number after it.

## What ERR actually means.

On the Portofino 30-inch dual-fuel stove, the display can put up ERR with a number after it. Smeg does not explain the numbers; what it asks of you is a note of the message, the cooking function and the set temperature before you arrange service.

Smeg stove display · also shown as ERRx, ERR followed by a number

What to do when ERR shows on the stove

### Kind of code Control board and power

The main board failed its own start-up check, lost contact with the display, or saw the supply voltage sag too low, often after a storm, a power outage or a spill that ran down behind the panel. The breaker, the cord and the outlet are ruled out before a board is replaced. A stove that sparks, smells of hot wiring or keeps heating while this code shows is switched off at the breaker first.

### Usually leads to Control board and display repair

Stoves with a blank or flashing display, touch keys that do not answer, codes that keep returning or a stove that will not turn on, traced to the board, the keypad or the power to them.

### Shows up as Stove Error Code

The stove shows letters and numbers, a flashing symbol or a short message, beeps, and the oven or a burner stops or will not start.

### Make Smeg

An Italian appliance maker whose stoves are known as much for their design as for how they cook.

### Source Smeg CPF30UGMX user manual (linked from smeg.com/us)

Smeg Portofino 30-inch dual-fuel stove CPF30UGMX (user manual 914777995). Smeg does not tie the numbers to parts, so the family shown here is our best placement.

## Before you book, in this order.

Each step comes from Smeg's own guidance for ERR on its stoves. Follow it to the end: the last card says whether this is a visit.

01

Write down the full ERR message exactly as shown.

02

Jot down which cooking function you were using and what temperature you had set.

03

Book a visit and have those three notes ready; they tell the technician where to look first.

### Still there?

It usually turns into [control board and display repair](https://stoverepair.center/services/control-board-and-display-repair/). Book with the code and the model number.

### What not to do

ERR is not the flashing pre-heating light, which only shows the oven holding its heat. It is also not a message you can clear by adjusting the knobs, because Smeg sends every ERR to service.

## What you may notice with it.

The stove problems ERR tends to arrive with. Answer these at the stove before anyone is booked.

[All problems](https://stoverepair.center/problems/)

Before you call

### [Stove Error Code](https://stoverepair.center/problems/stove-error-code/)

[All 8 causes, cheapest first](https://stoverepair.center/problems/stove-error-code/)

It also comes with

- [**Stove Display Blank or Flashing**](https://stoverepair.center/problems/stove-display-blank-or-flashing/)
- [**Oven on My Stove Won't Heat Up**](https://stoverepair.center/problems/stove-oven-not-heating/)

Problem

### Stove Error Code

8 causes, cheapest first

Where ERR usually leads

## Control board and display repair.

**Control board, keypad or display · moderate.**

Book a visit [What the job involves](https://stoverepair.center/services/control-board-and-display-repair/)

## Smeg stoves.

An Italian appliance maker whose stoves are known as much for their design as for how they cook.

[Smeg stove repair](https://stoverepair.center/brands/smeg/)

More Smeg codes

[Pre-heating light flashing](https://stoverepair.center/error-codes/smeg-pre-heating-light-flashing/)

Control board and power on other makes

[AGA CE](https://stoverepair.center/error-codes/aga-ce/) [BlueStar F20](https://stoverepair.center/error-codes/bluestar-f20/) [Bosch e005](https://stoverepair.center/error-codes/bosch-e005/) [Café F97](https://stoverepair.center/error-codes/cafe-f97/) [Dacor C-F0](https://stoverepair.center/error-codes/dacor-c-f0/) [Electrolux Err](https://stoverepair.center/error-codes/electrolux-err/) [Fisher & Paykel F](https://stoverepair.center/error-codes/fisher-and-paykel-f/) [Frigidaire F3](https://stoverepair.center/error-codes/frigidaire-f3/)

[All 79 codes of this kind](https://stoverepair.center/error-codes/#family-board)

Smeg builds this

### Gas stove

A stove with gas burners on top, whether its oven below runs on gas too or on electricity, fed by one gas line behind it and plugged into a wall outlet for the spark.

Smeg builds this

### Induction stove

A stove with a flat glass top that heats the pan itself through a magnetic field, run by touch keys and power boards, with an electric oven underneath.

## In Smeg's own words

> If other ERRx error messages are indicated: Note down the error message, function and set temperature

[Smeg CPF30UGMX user manual (linked from smeg.com/us)](https://doc.smeg.it/qr/914777995/EN) [Smeg CPF30UGMX product page (smeg.com/us)](https://www.smeg.com/us/products/CPF30UGMX)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Smeg Portofino 30-inch dual-fuel stove CPF30UGMX (user manual 914777995). Smeg does not tie the numbers to parts, so the family shown here is our best placement.

## Smeg ERR stove repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://stoverepair.center/locations/)

[Tampa Bay](https://stoverepair.center/locations/tampa-bay/) FL · 31 areas

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- [Upper East Side](https://stoverepair.center/locations/new-york/upper-east-side/)
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[Chicago](https://stoverepair.center/locations/chicagoland/) IL · 50 areas

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[Los Angeles](https://stoverepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://stoverepair.center/locations/los-angeles/beverly-hills/)
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- [Marina](https://stoverepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about ERR.

### Can I clear ERR myself?

Write down the full ERR message exactly as shown. If it comes back, it needs a visit.

### Where can I look up what ERR 5 means on my Smeg Portofino?

Smeg does not publish a list of the numbers after ERR for this stove. Write down the full message and book a visit; the number still helps the technician.

### What should I tell the technician about an ERR on my Smeg?

Three details: the ERR message, the function in use and the temperature you set. Smeg's manual asks for exactly those, and having them ready shortens the visit.

### Can I keep using my Smeg burners while ERR shows on the oven display?

The message comes from the oven's control, and the gas burners are lit separately. If they light and burn normally you may use them, but book a visit for the oven.

---

**[Read on the site: Smeg Portofino dual-fuel stove showing ERR and a number](https://stoverepair.center/error-codes/smeg-err/)**

**[Book a visit with StoveRepair.center](https://stoverepair.center/schedule/)**
