--- title: "Samsung stove will not start Self Clean while a burner is on" description: "What Cooktop in use means on Samsung stove will not start Self Clean while a burner is ons, what to check before booking, and when it is not a failure at all." url: "https://stoverepair.center/error-codes/samsung-cooktop-in-use/" --- # Samsung stove will not start Self Clean while a burner is on This Samsung message appears when you try to start Self Clean with one or more burners or elements switched on. ## What Cooktop in use actually means. This Samsung message appears when you try to start Self Clean with one or more burners or elements switched on. The stove will not clean until the top is off. Samsung stove display What to do when Cooktop in use shows on the stove ### Kind of code Mode, not a failure Something the stove was switched into, often by accident, rather than something that broke: a control lock pressed while wiping the panel, a Sabbath setting, a showroom demo mode that lights the display and heats nothing, a reminder that a spot on the stovetop is still hot. No part is worn out, and the stove's own keys put it right. ### Usually leads to No repair Turn every burner or element knob to off. ### Shows up as Stove Knob Broken or Loose A knob spins without doing anything, wobbles, falls off in your hand, has cracked, or will not turn at all, so you cannot set a burner or the oven properly. ### Make Samsung The Korean electronics maker, whose stoves come in gas, electric and induction models, many app-connected. ### Source Samsung support: range or wall oven error codes Cooktop in use is listed here: Samsung US support article on oven and stove codes. ## Before you book, in this order. Each step comes from Samsung's own guidance for Cooktop in use on its stoves. Follow it to the end: the last card says whether this is a visit. 01 Turn every burner or element knob to off. 02 Check the display for any zone still showing a setting. 03 Start Self Clean again, and book a visit if the message stays with all the knobs off. ### Cleared? The stove is working again and no part was needed. If the same letters come back while a burner or the oven is on, or the stove switches itself off again in the middle of dinner, book it as a new problem. ### What not to do This message does not mean the oven is broken. It is Samsung's reminder that the top and Self Clean cannot run together. ## What you may notice with it. The stove problems Cooktop in use tends to arrive with. Answer these at the stove before anyone is booked. [All problems](https://stoverepair.center/problems/) Before you call ### [Stove Knob Broken or Loose](https://stoverepair.center/problems/stove-knob-broken-or-loose/) [All 6 causes, cheapest first](https://stoverepair.center/problems/stove-knob-broken-or-loose/) It also comes with - [**Stove Burner Stays on High**](https://stoverepair.center/problems/stove-burner-stays-on-high/) - [**Stove Error Code**](https://stoverepair.center/problems/stove-error-code/) Problem ### Stove Knob Broken or Loose 6 causes, cheapest first No repair indicated ## Nothing to repair. Something the stove was switched into, often by accident, rather than something that broke: a control lock pressed while wiping the panel, a Sabbath setting, a showroom demo mode that lights the display and heats nothing, a reminder that a spot on the stovetop is still hot. No part is worn out, and the stove's own keys put it right. [How to read what your stove is telling you](https://stoverepair.center/problems/stove-error-code/) ## Samsung stoves. The Korean electronics maker, whose stoves come in gas, electric and induction models, many app-connected. [Samsung stove repair](https://stoverepair.center/brands/samsung/) More Samsung codes [C-20](https://stoverepair.center/error-codes/samsung-c-20/) [C-21](https://stoverepair.center/error-codes/samsung-c-21/) [C-24](https://stoverepair.center/error-codes/samsung-c-24/) [C-25](https://stoverepair.center/error-codes/samsung-c-25/) [C-30](https://stoverepair.center/error-codes/samsung-c-30/) [C-d0](https://stoverepair.center/error-codes/samsung-c-d0/) [C-d1](https://stoverepair.center/error-codes/samsung-c-d1/) [C-F0](https://stoverepair.center/error-codes/samsung-c-f0/) [bAd LinE](https://stoverepair.center/error-codes/samsung-bad-line/) [tESt](https://stoverepair.center/error-codes/samsung-test/) [-dE-](https://stoverepair.center/error-codes/samsung-de/) [door](https://stoverepair.center/error-codes/samsung-door/) [All 15 Samsung codes](https://stoverepair.center/error-codes/#codes-samsung) Mode, not a failure on other makes [AGA S](https://stoverepair.center/error-codes/aga-s/) [Bertazzoni H](https://stoverepair.center/error-codes/bertazzoni-h/) [Bosch ERR/toP](https://stoverepair.center/error-codes/bosch-err-top/) [Café Probe](https://stoverepair.center/error-codes/cafe-probe/) [Electrolux 5d](https://stoverepair.center/error-codes/electrolux-5d/) [Fulgor Milano F13](https://stoverepair.center/error-codes/fulgor-milano-f13/) [GE Profile HOT](https://stoverepair.center/error-codes/ge-profile-hot/) [GE LOC](https://stoverepair.center/error-codes/ge-loc/) [All 53 codes of this kind](https://stoverepair.center/error-codes/#family-mode) Samsung builds this ### Gas stove A stove with gas burners on top, whether its oven below runs on gas too or on electricity, fed by one gas line behind it and plugged into a wall outlet for the spark. Samsung builds this ### Electric stove A stove that runs entirely on electricity through a heavy cord and a large outlet behind it, with coil burners that lift out or a smooth glass stovetop with elements under it. Samsung builds this ### Induction stove A stove with a flat glass top that heats the pan itself through a magnetic field, run by touch keys and power boards, with an electric oven underneath. ## In Samsung's own words > This error can occur when attempting to start Self Clean. [Samsung support: range or wall oven error codes](https://www.samsung.com/us/support/troubleshoot/TSG10003529) [Samsung support: range or wall oven error codes](https://www.samsung.com/us/support/troubleshoot/TSG10003529) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Cooktop in use is listed here: Samsung US support article on oven and stove codes. ## Samsung Cooktop in use stove repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Turn every burner or element knob to off. ### All my knobs are off but my Samsung still says a burner is in use. Why? A knob switch that no longer reads off, or a knob seated wrong on its stem, can make the control think a burner is on. If a burner also stays hot with the knob off, switch the breaker off and book a visit. ### Can I run the burners on my Samsung while it self-cleans? No. Samsung blocks Self Clean while the top is on, and the top should stay off until the cycle ends. ### Why did my Samsung block Self Clean right after dinner? A warming zone or a burner left on low is enough. Turn everything off, then start the cycle. --- **[Read on the site: Samsung stove will not start Self Clean while a burner is on](https://stoverepair.center/error-codes/samsung-cooktop-in-use/)** **[Book a visit with StoveRepair.center](https://stoverepair.center/schedule/)**