---
title: "Samsung stove shows C-d1 and the door lock will not work"
description: "What C-d1 means on Samsung stove shows C-d1 and the door lock will not works, what to check before booking, and when it is not a failure at all."
url: "https://stoverepair.center/error-codes/samsung-c-d1/"
---

# Samsung stove shows C-d1 and the door lock will not work

C-d1 means the motorized door lock is misaligned.

## What C-d1 actually means.

C-d1 means the motorized door lock is misaligned. It usually shows at the start or end of self-clean, when the lock is supposed to move, and the oven may refuse to start the cycle.

Samsung stove display

What to do when C-d1 shows on the stove

### Kind of code Door lock

The latch that holds the oven door shut during self-clean did not move where the stove told it to, or its switch reported the wrong position. It turns up most often during or right after a self-clean cycle, or once the door has been lifted off for cleaning. The latch, its switches, the hinges and how squarely the door closes are checked before the lock motor is changed.

### Usually leads to Stove door and hinge repair

Oven doors on a stove that will not close, drop open, sit crooked or leak heat, fixed at the hinges, the door seal, the glass or the door lock.

### Shows up as Stove Door Won't Close

The oven door on the stove hangs open a crack, closes crooked, springs back open, or will not stay shut and lets heat pour out while you bake.

### Make Samsung

The Korean electronics maker, whose stoves come in gas, electric and induction models, many app-connected.

### Source Samsung NE63A6711 electric range user manual

For C-d1, the source is this: Printed in the information code tables of the NX60A6711SS gas and NE63A6711 electric Samsung manuals; the gas table shows its codes as pictures.

## Before you book, in this order.

Each step comes from Samsung's own guidance for C-d1 on its stoves. Follow it to the end: the last card says whether this is a visit.

01

Press OFF/CLEAR and wait for the oven to cool fully if it has been cleaning.

02

Check that the door closes flat with nothing caught at the latch.

03

Switch the breaker off for at least 30 seconds and back on.

04

Book a visit if C-d1 stays; do not force a locked door open.

### Still there?

It usually turns into [stove door and hinge repair](https://stoverepair.center/services/stove-door-and-hinge-repair/). Book with the code and the model number.

### What not to do

C-d1 does not mean the door hinge is broken. It concerns the lock that holds the door shut during self-clean.

## What you may notice with it.

The stove problems C-d1 tends to arrive with. Answer these at the stove before anyone is booked.

[All problems](https://stoverepair.center/problems/)

Before you call

### [Stove Door Won't Close](https://stoverepair.center/problems/stove-door-wont-close/)

[All 6 causes, cheapest first](https://stoverepair.center/problems/stove-door-wont-close/)

It also comes with

- [**Stove Error Code**](https://stoverepair.center/problems/stove-error-code/)

Problem

### Stove Door Won't Close

6 causes, cheapest first

Where C-d1 usually leads

## Stove door and hinge repair.

**Oven door hinges, seal or lock · low.**

Book a visit [What the job involves](https://stoverepair.center/services/stove-door-and-hinge-repair/)

## Samsung stoves.

The Korean electronics maker, whose stoves come in gas, electric and induction models, many app-connected.

[Samsung stove repair](https://stoverepair.center/brands/samsung/)

More Samsung codes

[C-20](https://stoverepair.center/error-codes/samsung-c-20/) [C-21](https://stoverepair.center/error-codes/samsung-c-21/) [C-24](https://stoverepair.center/error-codes/samsung-c-24/) [C-25](https://stoverepair.center/error-codes/samsung-c-25/) [C-30](https://stoverepair.center/error-codes/samsung-c-30/) [C-d0](https://stoverepair.center/error-codes/samsung-c-d0/) [C-F0](https://stoverepair.center/error-codes/samsung-c-f0/) [bAd LinE](https://stoverepair.center/error-codes/samsung-bad-line/) [tESt](https://stoverepair.center/error-codes/samsung-test/) [-dE-](https://stoverepair.center/error-codes/samsung-de/) [door](https://stoverepair.center/error-codes/samsung-door/) [Cooktop in use](https://stoverepair.center/error-codes/samsung-cooktop-in-use/)

[All 15 Samsung codes](https://stoverepair.center/error-codes/#codes-samsung)

Door lock on other makes

[Bosch e126](https://stoverepair.center/error-codes/bosch-e126/) [Café LOCK DOOR](https://stoverepair.center/error-codes/cafe-lock-door/) [Dacor C-d1](https://stoverepair.center/error-codes/dacor-c-d1/) [Electrolux F90](https://stoverepair.center/error-codes/electrolux-f90/) [Fisher & Paykel A2](https://stoverepair.center/error-codes/fisher-and-paykel-a2/) [Frigidaire F90](https://stoverepair.center/error-codes/frigidaire-f90/) [Fulgor Milano F03](https://stoverepair.center/error-codes/fulgor-milano-f03/) [GE Profile FC](https://stoverepair.center/error-codes/ge-profile-fc/)

[All 30 codes of this kind](https://stoverepair.center/error-codes/#family-lock)

Samsung builds this

### Gas stove

A stove with gas burners on top, whether its oven below runs on gas too or on electricity, fed by one gas line behind it and plugged into a wall outlet for the spark.

Samsung builds this

### Electric stove

A stove that runs entirely on electricity through a heavy cord and a large outlet behind it, with coil burners that lift out or a smooth glass stovetop with elements under it.

Samsung builds this

### Induction stove

A stove with a flat glass top that heats the pan itself through a magnetic field, run by touch keys and power boards, with an electric oven underneath.

## In Samsung's own words

> The door lock is misaligned.

[Samsung NE63A6711 electric range user manual](https://downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NE63A6711SS%2FAC&CttFileID=10077591&CDCttType=UM&VPath=UM%2F202502%2F20250219150835685%2FO_01._IB_FULL_NE5000A_NE63A6711_EN.pdf) [Samsung NX60A6711SS gas range user manual](https://downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NX60A6711SS%2FAA&CttFileID=11492203&CDCttType=UM&VPath=UM%2F202606%2F20260610192626878%2FO_01._DG68-01338A-09_IB_FULL_NX60A6711SS_AA_EN.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. For C-d1, the source is this: Printed in the information code tables of the NX60A6711SS gas and NE63A6711 electric Samsung manuals; the gas table shows its codes as pictures.

## Samsung C-d1 stove repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://stoverepair.center/locations/)

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For the heart of your home.

## Questions about C-d1.

### Can I clear C-d1 myself?

Press OFF/CLEAR and wait for the oven to cool fully if it has been cleaning. If it comes back, it needs a visit.

### My Samsung oven door stayed locked with C-d1 after cleaning. What should I do?

Let the oven cool completely, then reset the breaker. If the door still will not unlock, book a visit rather than prying it.

### Can I still bake with C-d1 on my Samsung stove?

Sometimes the oven will bake with the lock unlocked, but a lock that is out of place can stop cooking too. It is better to have it checked before relying on the oven.

### Why does my Samsung show C-d1 right when I start self-clean?

That is the moment the lock motor moves. A lock that cannot reach its position throws the code before the cycle begins.

---

**[Read on the site: Samsung stove shows C-d1 and the door lock will not work](https://stoverepair.center/error-codes/samsung-c-d1/)**

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