---
title: "Samsung gas stove oven shows C-25 and stays cool"
description: "What C-25 means on Samsung gas stove oven shows C-25 and stays cools, what to check before booking, and when it is not a failure at all."
url: "https://stoverepair.center/error-codes/samsung-c-25/"
---

# Samsung gas stove oven shows C-25 and stays cool

On Samsung gas stoves, C-25 means the oven temperature did not rise normally after heating started.

## What C-25 actually means.

On Samsung gas stoves, C-25 means the oven temperature did not rise normally after heating started. Samsung's own checks are the gas supply and an oven liner blocking the hole in the oven floor, where the flame's heat enters the cavity.

Samsung stove display

What to do when C-25 shows on the stove

### Kind of code Oven heating

The oven part of the stove was set to bake or broil and did not warm the way the controls expected, or took far too long to get there. On an electric stove a bake or broil element that has burned through is the everyday reason; on a gas stove the oven igniter and the valve it opens are looked at first. The wiring and the relay on the board are checked before the board itself is blamed.

### Usually leads to Stove oven heating repair

The oven part of a stove that stays cold, heats slowly or bakes too hot or too cool, fixed at the bake and broil elements, the oven igniter, the gas valve or the temperature sensor.

### Shows up as Oven on My Stove Won't Heat Up

The burners on top work, but the oven underneath stays cold, heats only a little, or never reaches the temperature you set.

### Make Samsung

The Korean electronics maker, whose stoves come in gas, electric and induction models, many app-connected.

### Source Samsung NX60A6711SS gas range user manual

Printed in the NX60A6711SS gas manual only; not listed in the NE63A6711 electric manual.

## Before you book, in this order.

Each step comes from Samsung's own guidance for C-25 on its stoves. Follow it to the end: the last card says whether this is a visit.

01

Make sure the gas supply is on: try a burner on the stovetop and check the valve behind the stove if you can reach it safely.

02

Take out any oven liner or foil covering the floor of the oven, including the hole in the middle.

03

Press OFF/CLEAR and try the bake again.

04

Any smell of gas means getting everyone outside and phoning the gas company from there; with no smell, book a visit when C-25 shows again.

### Still there?

It usually turns into [stove oven heating repair](https://stoverepair.center/services/stove-oven-heating-repair/). Book with the code and the model number.

### What not to do

C-25 is not an electric stove code. It belongs to the gas oven, where a weak igniter or a missing gas supply stops the heat from rising.

## What you may notice with it.

The stove problems C-25 tends to arrive with. Answer these at the stove before anyone is booked.

[All problems](https://stoverepair.center/problems/)

Before you call

### [Oven on My Stove Won't Heat Up](https://stoverepair.center/problems/stove-oven-not-heating/)

[All 6 causes, cheapest first](https://stoverepair.center/problems/stove-oven-not-heating/)

It also comes with

- [**Gas Stove Won't Light**](https://stoverepair.center/problems/gas-stove-wont-light/)
- [**Stove Error Code**](https://stoverepair.center/problems/stove-error-code/)

Problem

### Oven on My Stove Won't Heat Up

6 causes, cheapest first

Where C-25 usually leads

## Stove oven heating repair.

**Oven element, igniter, gas valve or sensor · low to moderate.**

Book a visit [What the job involves](https://stoverepair.center/services/stove-oven-heating-repair/)

## Samsung stoves.

The Korean electronics maker, whose stoves come in gas, electric and induction models, many app-connected.

[Samsung stove repair](https://stoverepair.center/brands/samsung/)

More Samsung codes

[C-20](https://stoverepair.center/error-codes/samsung-c-20/) [C-21](https://stoverepair.center/error-codes/samsung-c-21/) [C-24](https://stoverepair.center/error-codes/samsung-c-24/) [C-30](https://stoverepair.center/error-codes/samsung-c-30/) [C-d0](https://stoverepair.center/error-codes/samsung-c-d0/) [C-d1](https://stoverepair.center/error-codes/samsung-c-d1/) [C-F0](https://stoverepair.center/error-codes/samsung-c-f0/) [bAd LinE](https://stoverepair.center/error-codes/samsung-bad-line/) [tESt](https://stoverepair.center/error-codes/samsung-test/) [-dE-](https://stoverepair.center/error-codes/samsung-de/) [door](https://stoverepair.center/error-codes/samsung-door/) [Cooktop in use](https://stoverepair.center/error-codes/samsung-cooktop-in-use/)

[All 15 Samsung codes](https://stoverepair.center/error-codes/#codes-samsung)

Oven heating on other makes

[AGA 010-014](https://stoverepair.center/error-codes/aga-010-014/) [BlueStar F80](https://stoverepair.center/error-codes/bluestar-f80/) [Dacor C-21](https://stoverepair.center/error-codes/dacor-c-21/) [Electrolux F10](https://stoverepair.center/error-codes/electrolux-f10/) [Fisher & Paykel A1](https://stoverepair.center/error-codes/fisher-and-paykel-a1/) [Frigidaire F10](https://stoverepair.center/error-codes/frigidaire-f10/) [GE F2](https://stoverepair.center/error-codes/ge-f2/) [JennAir F5E5](https://stoverepair.center/error-codes/jennair-f5e5/)

[All 24 codes of this kind](https://stoverepair.center/error-codes/#family-oven)

Samsung builds this

### Gas stove

A stove with gas burners on top, whether its oven below runs on gas too or on electricity, fed by one gas line behind it and plugged into a wall outlet for the spark.

Samsung builds this

### Electric stove

A stove that runs entirely on electricity through a heavy cord and a large outlet behind it, with coil burners that lift out or a smooth glass stovetop with elements under it.

Samsung builds this

### Induction stove

A stove with a flat glass top that heats the pan itself through a magnetic field, run by touch keys and power boards, with an electric oven underneath.

## In Samsung's own words

> Oven temperature did not increase normally.

[Samsung NX60A6711SS gas range user manual](https://downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NX60A6711SS%2FAA&CttFileID=11492203&CDCttType=UM&VPath=UM%2F202606%2F20260610192626878%2FO_01._DG68-01338A-09_IB_FULL_NX60A6711SS_AA_EN.pdf) [Samsung NX60A6711SS gas range user manual](https://downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NX60A6711SS%2FAA&CttFileID=11492203&CDCttType=UM&VPath=UM%2F202606%2F20260610192626878%2FO_01._DG68-01338A-09_IB_FULL_NX60A6711SS_AA_EN.pdf) [Samsung NX60A6711SS gas range user manual](https://downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NX60A6711SS%2FAA&CttFileID=11492203&CDCttType=UM&VPath=UM%2F202606%2F20260610192626878%2FO_01._DG68-01338A-09_IB_FULL_NX60A6711SS_AA_EN.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Printed in the NX60A6711SS gas manual only; not listed in the NE63A6711 electric manual.

## Samsung C-25 stove repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://stoverepair.center/locations/)

[Tampa Bay](https://stoverepair.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://stoverepair.center/locations/tampa-bay/hyde-park/)
- [Davis Islands](https://stoverepair.center/locations/tampa-bay/davis-islands/)
- [Palma Ceia](https://stoverepair.center/locations/tampa-bay/palma-ceia/)
- [Westchase](https://stoverepair.center/locations/tampa-bay/westchase/)
- [Carrollwood](https://stoverepair.center/locations/tampa-bay/carrollwood/)
- [Belleair](https://stoverepair.center/locations/tampa-bay/belleair/)
- [St. Pete Beach](https://stoverepair.center/locations/tampa-bay/st-pete-beach/)
- [Palm Harbor](https://stoverepair.center/locations/tampa-bay/palm-harbor/)

[Orlando](https://stoverepair.center/locations/orlando/) FL · 30 areas

- [Winter Park](https://stoverepair.center/locations/orlando/winter-park/)
- [Windermere](https://stoverepair.center/locations/orlando/windermere/)
- [Dr. Phillips](https://stoverepair.center/locations/orlando/dr-phillips/)
- [Bay Hill](https://stoverepair.center/locations/orlando/bay-hill/)
- [Lake Nona](https://stoverepair.center/locations/orlando/lake-nona/)
- [Heathrow](https://stoverepair.center/locations/orlando/heathrow/)
- [Celebration](https://stoverepair.center/locations/orlando/celebration/)

[Miami / South Florida](https://stoverepair.center/locations/south-florida/) FL · 47 areas

- [Brickell](https://stoverepair.center/locations/south-florida/brickell/)
- [Coconut Grove](https://stoverepair.center/locations/south-florida/coconut-grove/)
- [Coral Gables](https://stoverepair.center/locations/south-florida/coral-gables/)
- [Pinecrest](https://stoverepair.center/locations/south-florida/pinecrest/)
- [Key Biscayne](https://stoverepair.center/locations/south-florida/key-biscayne/)
- [Aventura](https://stoverepair.center/locations/south-florida/aventura/)
- [Sunny Isles Beach](https://stoverepair.center/locations/south-florida/sunny-isles-beach/)
- [Bal Harbour](https://stoverepair.center/locations/south-florida/bal-harbour/)
- [Miami Beach](https://stoverepair.center/locations/south-florida/miami-beach/)
- [Golden Beach](https://stoverepair.center/locations/south-florida/golden-beach/)
- [Weston](https://stoverepair.center/locations/south-florida/weston/)
- [Boca Raton](https://stoverepair.center/locations/south-florida/boca-raton/)
- [Palm Beach](https://stoverepair.center/locations/south-florida/palm-beach/)

[New York Metro](https://stoverepair.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://stoverepair.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://stoverepair.center/locations/new-york/upper-west-side/)
- [Tribeca](https://stoverepair.center/locations/new-york/tribeca/)
- [SoHo](https://stoverepair.center/locations/new-york/soho/)
- [Greenwich Village](https://stoverepair.center/locations/new-york/greenwich-village/)
- [Battery Park City](https://stoverepair.center/locations/new-york/battery-park-city/)
- [Brooklyn Heights](https://stoverepair.center/locations/new-york/brooklyn-heights/)
- [Park Slope](https://stoverepair.center/locations/new-york/park-slope/)
- [DUMBO](https://stoverepair.center/locations/new-york/dumbo/)
- [Forest Hills](https://stoverepair.center/locations/new-york/forest-hills/)
- [Great Neck](https://stoverepair.center/locations/new-york/great-neck/)
- [Southampton](https://stoverepair.center/locations/new-york/southampton/)
- [Scarsdale](https://stoverepair.center/locations/new-york/scarsdale/)

[Houston](https://stoverepair.center/locations/houston/) TX · 36 areas

- [River Oaks](https://stoverepair.center/locations/houston/river-oaks/)
- [Memorial](https://stoverepair.center/locations/houston/memorial/)
- [Tanglewood](https://stoverepair.center/locations/houston/tanglewood/)
- [Greater Heights](https://stoverepair.center/locations/houston/greater-heights/)
- [Kingwood](https://stoverepair.center/locations/houston/kingwood/)
- [Bellaire](https://stoverepair.center/locations/houston/bellaire/)
- [Bunker Hill Village](https://stoverepair.center/locations/houston/bunker-hill-village/)
- [Piney Point Village](https://stoverepair.center/locations/houston/piney-point-village/)
- [Hunters Creek Village](https://stoverepair.center/locations/houston/hunters-creek-village/)
- [Sugar Land](https://stoverepair.center/locations/houston/sugar-land/)
- [Cinco Ranch](https://stoverepair.center/locations/houston/cinco-ranch/)
- [The Woodlands](https://stoverepair.center/locations/houston/the-woodlands/)
- [West University](https://stoverepair.center/locations/houston/west-university/)

[Chicago](https://stoverepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://stoverepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://stoverepair.center/locations/chicagoland/near-north-side/)
- [West Loop / Near West Side](https://stoverepair.center/locations/chicagoland/west-loop-near-west-side/)
- [Wilmette](https://stoverepair.center/locations/chicagoland/wilmette/)
- [Winnetka](https://stoverepair.center/locations/chicagoland/winnetka/)
- [Glencoe](https://stoverepair.center/locations/chicagoland/glencoe/)
- [River Forest](https://stoverepair.center/locations/chicagoland/river-forest/)
- [Oak Park](https://stoverepair.center/locations/chicagoland/oak-park/)
- [Hinsdale](https://stoverepair.center/locations/chicagoland/hinsdale/)
- [Lake Forest](https://stoverepair.center/locations/chicagoland/lake-forest/)
- [Highland Park](https://stoverepair.center/locations/chicagoland/highland-park/)
- [Gold Coast](https://stoverepair.center/locations/chicagoland/gold-coast/)
- [Lakeview](https://stoverepair.center/locations/chicagoland/lakeview/)

[Los Angeles](https://stoverepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://stoverepair.center/locations/los-angeles/beverly-hills/)
- [Bel Air](https://stoverepair.center/locations/los-angeles/bel-air/)
- [Holmby Hills](https://stoverepair.center/locations/los-angeles/holmby-hills/)
- [Brentwood](https://stoverepair.center/locations/los-angeles/brentwood/)
- [Pacific Palisades](https://stoverepair.center/locations/los-angeles/pacific-palisades/)
- [Santa Monica](https://stoverepair.center/locations/los-angeles/santa-monica/)
- [Hancock Park](https://stoverepair.center/locations/los-angeles/hancock-park/)
- [Studio City](https://stoverepair.center/locations/los-angeles/studio-city/)
- [Calabasas](https://stoverepair.center/locations/los-angeles/calabasas/)
- [Manhattan Beach](https://stoverepair.center/locations/los-angeles/manhattan-beach/)
- [Palos Verdes Estates](https://stoverepair.center/locations/los-angeles/palos-verdes-estates/)
- [Pasadena](https://stoverepair.center/locations/los-angeles/pasadena/)
- [San Marino](https://stoverepair.center/locations/los-angeles/san-marino/)
- [Malibu](https://stoverepair.center/locations/los-angeles/malibu/)

[San Diego](https://stoverepair.center/locations/san-diego/) CA · 31 areas

- [La Jolla](https://stoverepair.center/locations/san-diego/la-jolla/)
- [Carmel Valley](https://stoverepair.center/locations/san-diego/carmel-valley/)
- [Point Loma](https://stoverepair.center/locations/san-diego/point-loma/)
- [Del Mar](https://stoverepair.center/locations/san-diego/del-mar/)
- [Rancho Santa Fe](https://stoverepair.center/locations/san-diego/rancho-santa-fe/)
- [Coronado](https://stoverepair.center/locations/san-diego/coronado/)
- [Encinitas](https://stoverepair.center/locations/san-diego/encinitas/)
- [Solana Beach](https://stoverepair.center/locations/san-diego/solana-beach/)

[San Francisco Bay Area](https://stoverepair.center/locations/bay-area/) CA · 74 areas

- [Pacific Heights](https://stoverepair.center/locations/bay-area/pacific-heights/)
- [Presidio Heights](https://stoverepair.center/locations/bay-area/presidio-heights/)
- [Russian Hill](https://stoverepair.center/locations/bay-area/russian-hill/)
- [Noe Valley](https://stoverepair.center/locations/bay-area/noe-valley/)
- [Sea Cliff](https://stoverepair.center/locations/bay-area/sea-cliff/)
- [Hillsborough](https://stoverepair.center/locations/bay-area/hillsborough/)
- [Atherton](https://stoverepair.center/locations/bay-area/atherton/)
- [Woodside](https://stoverepair.center/locations/bay-area/woodside/)
- [Palo Alto](https://stoverepair.center/locations/bay-area/palo-alto/)
- [Los Altos Hills](https://stoverepair.center/locations/bay-area/los-altos-hills/)
- [Tiburon](https://stoverepair.center/locations/bay-area/tiburon/)
- [Piedmont](https://stoverepair.center/locations/bay-area/piedmont/)
- [Marina](https://stoverepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about C-25.

### Can I clear C-25 myself?

Make sure the gas supply is on: try a burner on the stovetop and check the valve behind the stove if you can reach it safely. If it comes back, it needs a visit.

### Why does my Samsung gas oven show C-25 after I added a liner?

Samsung warns that a liner over the hole in the oven floor stops the temperature from rising. Remove it and run the oven empty to see whether it heats normally.

### The burners light but my Samsung gas oven shows C-25. What does that tell me?

If the stovetop burners light, gas is reaching the stove. The oven's own igniter or gas valve is then the likely reason it did not heat, and that is a job for a visit.

### Can I light a Samsung gas oven with a match when it shows C-25?

No. The oven burner is not meant to be lit by hand, and Samsung's power-outage advice covers the stovetop burners only. Keep the oven switched off until a technician has looked at it.

---

**[Read on the site: Samsung gas stove oven shows C-25 and stays cool](https://stoverepair.center/error-codes/samsung-c-25/)**

**[Book a visit with StoveRepair.center](https://stoverepair.center/schedule/)**
