---
title: "AGA Elise or Mercury induction stove showing U400"
description: "What U400 means on AGA Elise or Mercury induction stoves, what to check before booking, and when it is not a failure at all."
url: "https://stoverepair.center/error-codes/aga-u400/"
---

# AGA Elise or Mercury induction stove showing U400

U400 tells you the induction stove was wired to the supply incorrectly.

## What U400 actually means.

U400 tells you the induction stove was wired to the supply incorrectly. About a second after it powers up, the control shuts down and leaves the code on the display until the connection is fixed, so it tends to appear the first time the stove is switched on after installation or electrical work.

AGA stove display

What to do when U400 shows on the stove

### Kind of code Control board and power

The main board failed its own start-up check, lost contact with the display, or saw the supply voltage sag too low, often after a storm, a power outage or a spill that ran down behind the panel. The breaker, the cord and the outlet are ruled out before a board is replaced. A stove that sparks, smells of hot wiring or keeps heating while this code shows is switched off at the breaker first.

### Usually leads to Control board and display repair

Stoves with a blank or flashing display, touch keys that do not answer, codes that keep returning or a stove that will not turn on, traced to the board, the keypad or the power to them.

### Shows up as Stove Error Code

The stove shows letters and numbers, a flashing symbol or a short message, beeps, and the oven or a burner stops or will not start.

### Make AGA

A British name in home cooking, part of the Middleby group, best known for the cast-iron stove that stays warm all day.

### Source AGA Elise 36 Induction owner's guide

Elise and Mercury induction models; usually seen at first power-up after installation or electrical work.

## Before you book, in this order.

Each step comes from AGA's own guidance for U400 on its stoves. Follow it to the end: the last card says whether this is a visit.

01

Turn the breaker for the stove off and keep it off.

02

Do not keep resetting it to see whether the code clears.

03

Book a visit so the electrical connection can be checked and corrected.

### Still there?

It usually turns into [control board and display repair](https://stoverepair.center/services/control-board-and-display-repair/). Book with the code and the model number.

### What not to do

U400 is not a worn-out part inside the stove. It concerns how the stove was connected to the house supply, so the fix starts at the connection, not at a board.

## What you may notice with it.

The stove problems U400 tends to arrive with. Answer these at the stove before anyone is booked.

[All problems](https://stoverepair.center/problems/)

Before you call

### [Stove Error Code](https://stoverepair.center/problems/stove-error-code/)

[All 8 causes, cheapest first](https://stoverepair.center/problems/stove-error-code/)

It also comes with

- [**Stove Won't Turn On**](https://stoverepair.center/problems/stove-wont-turn-on/)

Problem

### Stove Error Code

8 causes, cheapest first

Where U400 usually leads

## Control board and display repair.

**Control board, keypad or display · moderate.**

Book a visit [What the job involves](https://stoverepair.center/services/control-board-and-display-repair/)

## AGA stoves.

A British name in home cooking, part of the Middleby group, best known for the cast-iron stove that stays warm all day.

[AGA stove repair](https://stoverepair.center/brands/aga/)

More AGA codes

[FE](https://stoverepair.center/error-codes/aga-fe/) [CE](https://stoverepair.center/error-codes/aga-ce/) [S](https://stoverepair.center/error-codes/aga-s/) [007](https://stoverepair.center/error-codes/aga-007/) [010-014](https://stoverepair.center/error-codes/aga-010-014/) [020-024](https://stoverepair.center/error-codes/aga-020-024/) [060-100](https://stoverepair.center/error-codes/aga-060-100/) [110-116](https://stoverepair.center/error-codes/aga-110-116/) [130-136](https://stoverepair.center/error-codes/aga-130-136/) [139](https://stoverepair.center/error-codes/aga-139/) [159](https://stoverepair.center/error-codes/aga-159/) [E2](https://stoverepair.center/error-codes/aga-e2/)

[All 15 AGA codes](https://stoverepair.center/error-codes/#codes-aga)

Control board and power on other makes

[BlueStar F20](https://stoverepair.center/error-codes/bluestar-f20/) [Bosch e005](https://stoverepair.center/error-codes/bosch-e005/) [Café F97](https://stoverepair.center/error-codes/cafe-f97/) [Dacor C-F0](https://stoverepair.center/error-codes/dacor-c-f0/) [Electrolux Err](https://stoverepair.center/error-codes/electrolux-err/) [Fisher & Paykel F](https://stoverepair.center/error-codes/fisher-and-paykel-f/) [Frigidaire F3](https://stoverepair.center/error-codes/frigidaire-f3/) [Fulgor Milano Fan failure](https://stoverepair.center/error-codes/fulgor-milano-fan-failure/)

[All 77 codes of this kind](https://stoverepair.center/error-codes/#family-board)

AGA builds this

### Gas stove

A stove with gas burners on top, whether its oven below runs on gas too or on electricity, fed by one gas line behind it and plugged into a wall outlet for the spark.

AGA builds this

### Induction stove

A stove with a flat glass top that heats the pan itself through a magnetic field, run by touch keys and power boards, with an electric oven underneath.

AGA builds this

### Heritage stove

Classic stoves built the old way, from AGA cast-iron heat storage stoves to French and Italian enamel stoves with brass trim, kept for decades and repaired rather than replaced.

## In AGA's own words

> The range has been incorrectly connected.

[AGA Elise 36 Induction owner's guide](https://d181zs8i7gehnm.cloudfront.net/file/357) [AGA Elise 36 Induction owner's guide](https://d181zs8i7gehnm.cloudfront.net/file/357)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Elise and Mercury induction models; usually seen at first power-up after installation or electrical work.

## AGA U400 stove repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://stoverepair.center/locations/)

[Tampa Bay](https://stoverepair.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://stoverepair.center/locations/tampa-bay/hyde-park/)
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- [Westchase](https://stoverepair.center/locations/tampa-bay/westchase/)
- [Carrollwood](https://stoverepair.center/locations/tampa-bay/carrollwood/)
- [Belleair](https://stoverepair.center/locations/tampa-bay/belleair/)
- [St. Pete Beach](https://stoverepair.center/locations/tampa-bay/st-pete-beach/)
- [Palm Harbor](https://stoverepair.center/locations/tampa-bay/palm-harbor/)

[Orlando](https://stoverepair.center/locations/orlando/) FL · 30 areas

- [Winter Park](https://stoverepair.center/locations/orlando/winter-park/)
- [Windermere](https://stoverepair.center/locations/orlando/windermere/)
- [Dr. Phillips](https://stoverepair.center/locations/orlando/dr-phillips/)
- [Bay Hill](https://stoverepair.center/locations/orlando/bay-hill/)
- [Lake Nona](https://stoverepair.center/locations/orlando/lake-nona/)
- [Heathrow](https://stoverepair.center/locations/orlando/heathrow/)
- [Celebration](https://stoverepair.center/locations/orlando/celebration/)

[Miami / South Florida](https://stoverepair.center/locations/south-florida/) FL · 47 areas

- [Brickell](https://stoverepair.center/locations/south-florida/brickell/)
- [Coconut Grove](https://stoverepair.center/locations/south-florida/coconut-grove/)
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- [Pinecrest](https://stoverepair.center/locations/south-florida/pinecrest/)
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- [Sunny Isles Beach](https://stoverepair.center/locations/south-florida/sunny-isles-beach/)
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- [Boca Raton](https://stoverepair.center/locations/south-florida/boca-raton/)
- [Palm Beach](https://stoverepair.center/locations/south-florida/palm-beach/)

[New York Metro](https://stoverepair.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://stoverepair.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://stoverepair.center/locations/new-york/upper-west-side/)
- [Tribeca](https://stoverepair.center/locations/new-york/tribeca/)
- [SoHo](https://stoverepair.center/locations/new-york/soho/)
- [Greenwich Village](https://stoverepair.center/locations/new-york/greenwich-village/)
- [Battery Park City](https://stoverepair.center/locations/new-york/battery-park-city/)
- [Brooklyn Heights](https://stoverepair.center/locations/new-york/brooklyn-heights/)
- [Park Slope](https://stoverepair.center/locations/new-york/park-slope/)
- [DUMBO](https://stoverepair.center/locations/new-york/dumbo/)
- [Forest Hills](https://stoverepair.center/locations/new-york/forest-hills/)
- [Great Neck](https://stoverepair.center/locations/new-york/great-neck/)
- [Southampton](https://stoverepair.center/locations/new-york/southampton/)
- [Scarsdale](https://stoverepair.center/locations/new-york/scarsdale/)

[Houston](https://stoverepair.center/locations/houston/) TX · 36 areas

- [River Oaks](https://stoverepair.center/locations/houston/river-oaks/)
- [Memorial](https://stoverepair.center/locations/houston/memorial/)
- [Tanglewood](https://stoverepair.center/locations/houston/tanglewood/)
- [Greater Heights](https://stoverepair.center/locations/houston/greater-heights/)
- [Kingwood](https://stoverepair.center/locations/houston/kingwood/)
- [Bellaire](https://stoverepair.center/locations/houston/bellaire/)
- [Bunker Hill Village](https://stoverepair.center/locations/houston/bunker-hill-village/)
- [Piney Point Village](https://stoverepair.center/locations/houston/piney-point-village/)
- [Hunters Creek Village](https://stoverepair.center/locations/houston/hunters-creek-village/)
- [Sugar Land](https://stoverepair.center/locations/houston/sugar-land/)
- [Cinco Ranch](https://stoverepair.center/locations/houston/cinco-ranch/)
- [The Woodlands](https://stoverepair.center/locations/houston/the-woodlands/)
- [West University](https://stoverepair.center/locations/houston/west-university/)

[Chicago](https://stoverepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://stoverepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://stoverepair.center/locations/chicagoland/near-north-side/)
- [West Loop / Near West Side](https://stoverepair.center/locations/chicagoland/west-loop-near-west-side/)
- [Wilmette](https://stoverepair.center/locations/chicagoland/wilmette/)
- [Winnetka](https://stoverepair.center/locations/chicagoland/winnetka/)
- [Glencoe](https://stoverepair.center/locations/chicagoland/glencoe/)
- [River Forest](https://stoverepair.center/locations/chicagoland/river-forest/)
- [Oak Park](https://stoverepair.center/locations/chicagoland/oak-park/)
- [Hinsdale](https://stoverepair.center/locations/chicagoland/hinsdale/)
- [Lake Forest](https://stoverepair.center/locations/chicagoland/lake-forest/)
- [Highland Park](https://stoverepair.center/locations/chicagoland/highland-park/)
- [Gold Coast](https://stoverepair.center/locations/chicagoland/gold-coast/)
- [Lakeview](https://stoverepair.center/locations/chicagoland/lakeview/)

[Los Angeles](https://stoverepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://stoverepair.center/locations/los-angeles/beverly-hills/)
- [Bel Air](https://stoverepair.center/locations/los-angeles/bel-air/)
- [Holmby Hills](https://stoverepair.center/locations/los-angeles/holmby-hills/)
- [Brentwood](https://stoverepair.center/locations/los-angeles/brentwood/)
- [Pacific Palisades](https://stoverepair.center/locations/los-angeles/pacific-palisades/)
- [Santa Monica](https://stoverepair.center/locations/los-angeles/santa-monica/)
- [Hancock Park](https://stoverepair.center/locations/los-angeles/hancock-park/)
- [Studio City](https://stoverepair.center/locations/los-angeles/studio-city/)
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- [Manhattan Beach](https://stoverepair.center/locations/los-angeles/manhattan-beach/)
- [Palos Verdes Estates](https://stoverepair.center/locations/los-angeles/palos-verdes-estates/)
- [Pasadena](https://stoverepair.center/locations/los-angeles/pasadena/)
- [San Marino](https://stoverepair.center/locations/los-angeles/san-marino/)
- [Malibu](https://stoverepair.center/locations/los-angeles/malibu/)

[San Diego](https://stoverepair.center/locations/san-diego/) CA · 31 areas

- [La Jolla](https://stoverepair.center/locations/san-diego/la-jolla/)
- [Carmel Valley](https://stoverepair.center/locations/san-diego/carmel-valley/)
- [Point Loma](https://stoverepair.center/locations/san-diego/point-loma/)
- [Del Mar](https://stoverepair.center/locations/san-diego/del-mar/)
- [Rancho Santa Fe](https://stoverepair.center/locations/san-diego/rancho-santa-fe/)
- [Coronado](https://stoverepair.center/locations/san-diego/coronado/)
- [Encinitas](https://stoverepair.center/locations/san-diego/encinitas/)
- [Solana Beach](https://stoverepair.center/locations/san-diego/solana-beach/)

[San Francisco Bay Area](https://stoverepair.center/locations/bay-area/) CA · 74 areas

- [Pacific Heights](https://stoverepair.center/locations/bay-area/pacific-heights/)
- [Presidio Heights](https://stoverepair.center/locations/bay-area/presidio-heights/)
- [Russian Hill](https://stoverepair.center/locations/bay-area/russian-hill/)
- [Noe Valley](https://stoverepair.center/locations/bay-area/noe-valley/)
- [Sea Cliff](https://stoverepair.center/locations/bay-area/sea-cliff/)
- [Hillsborough](https://stoverepair.center/locations/bay-area/hillsborough/)
- [Atherton](https://stoverepair.center/locations/bay-area/atherton/)
- [Woodside](https://stoverepair.center/locations/bay-area/woodside/)
- [Palo Alto](https://stoverepair.center/locations/bay-area/palo-alto/)
- [Los Altos Hills](https://stoverepair.center/locations/bay-area/los-altos-hills/)
- [Tiburon](https://stoverepair.center/locations/bay-area/tiburon/)
- [Piedmont](https://stoverepair.center/locations/bay-area/piedmont/)
- [Marina](https://stoverepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about U400.

### Can I clear U400 myself?

Turn the breaker for the stove off and keep it off. If it comes back, it needs a visit.

### My new AGA Elise showed U400 the first time it was turned on. Is it defective?

U400 means the stove was connected incorrectly, which points at the installation rather than the stove. Cut the breaker and book a visit so the hookup can be put right.

### Why does my AGA induction top switch off a second after I turn it on?

If U400 is showing, that is exactly what AGA describes: the control shuts off after about a second because of a wrong connection. Keep the breaker off until the hookup has been checked.

### Can U400 appear on my AGA after an electrician worked in the house?

It can, if the stove's supply was disturbed or reconnected differently. Mention the electrical work when you book the visit.

---

**[Read on the site: AGA Elise or Mercury induction stove showing U400](https://stoverepair.center/error-codes/aga-u400/)**

**[Book a visit with StoveRepair.center](https://stoverepair.center/schedule/)**
